Aereo | Support Center

If you receive the following message, you should first make sure your WiFi is enabled and your location servic...

Nov 22, 2012 08:15AM EST

If you do not see a watch button and only see a record option for a program that is currently airing, please c...

Oct 23, 2012 03:39PM EDT

Aereo streams video in up to 720p HDTV quality. If the video you’re seeing does not seem up to snuff, please t...

Mar 17, 2013 05:57PM EDT

Need help setting up Aereo with your AppleTV? Check out this page. If you're having trouble with AirPlay, we ...

Apr 16, 2013 11:44AM EDT

We check the IP address on your device's network to verify your location. Many business networks and some home...

Feb 19, 2013 04:43PM EST

If you’re unable to log in and you’re not getting an “invalid login credentials” error message, you should che...

Dec 18, 2012 08:54AM EST

A scheduling conflict that prevents your recording occurs when you set more than two programs to record at the...

Dec 18, 2012 08:54AM EST

Aereo is actively moving our gear to a bigger and better facility. Please note that during this move, some of ...

Dec 18, 2012 08:54AM EST

Devices are authorized based on a combination of device, browser and IP address. If you use one of your author...

Mar 01, 2013 04:17PM EST

The 'address does not match' error means the address you entered at sign up does not match what your bank has ...

Dec 18, 2012 08:53AM EST

FAQ:Support Center