Support Center
My Account
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How do I reset or change my password?
If you've forgotten your password, resetting it is simple. Just go to aereo.com, click the sign in link and t...
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How can I change my user name or email?
To make changes to your user name or email, log in to your account and go to your settings menu. You'll see th...
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How do I change my plan?
To change your plan, just visit the Billing screen under your settings.
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How do I change my billing information?
You can edit your billing information by visiting the billing screen in your settings.
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How many devices can I authorize?
You can authorize up to five devices.
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How do I manage my devices?
You can manage your devices by visiting your settings and then clicking "Manage Devices". Click "De-authorize"...
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Can I log in with Facebook/Twitter?
First you'll need to link your social media account to Aereo. To do so, log in to your account, go to settings...
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How do I cancel my account?
We hate to see you go, but if Aereo just isn't right for you, it's easy to cancel your membership. There is no...
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I can't remember my Aereo user name or email
If you can't remember the user name or email address that you used to create your Aereo account, send us an em...
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How do I remove my Facebook/Twitter accounts?
If you wish to disconnect your Aereo account from your social networks, just log in to Aereo, go to the settin...